Date Posted: 08/24/2023
Req ID: 33631
Faculty/Division: UofT Scarborough
Department: UTSC:Ofc of Bus, Ops & Strategic Affairs
Campus: University of Toronto Scarborough (UTSC)
Position Number: 00050629
About us:
The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.
The Office of Business, Operations and Strategic Affairs and the University is a place where diversity fuels innovation. Discover a campus filled with energy, culture and world changing ideas and facilities. Discover the University of Toronto Scarborough.
The Office of Business, Operations and Strategic Affairs provides leadership to the overall operational management at the University of Toronto Scarborough (UTSC). The Office works collaboratively with senior leaders across the University to develop integrated long-term plans that bridge academic and research aspirations. The Office of Business, Operations and Strategic Affairs is responsible for administrative and operational functions for the following departments: Business Development (Retail & Conference Services, Food & Beverage Services, Aramark, external business ventures in the area of hospitality), Campus Safety & Security, Campus Planning & Analysis, Design & Construction Management, Facilities Management including Capital Projects, Financial Services, Information & Instructional Technology Services, Office of Sustainability, Partnerships & Legal Counsel, and N’sheemaehn Child Care Centre. The office’s goal is to ensure that financial and operational resources are aligned to provide a distinct university experience to its expanding student population.
The Campus Planning and Analysis Office falls within the BOSA portfolio and is responsible for providing management information and analytical support to facilitate and enhance UTSC senior management decision-making, strategic planning, and policy formation. Key areas of responsibilities are enrolment planning, revenue planning, and other aspects of institutional research, including data analytics and special projects. The Office works closely with other central UTSC departments as a key partner in the achievement of UTSC’s revenue objectives and performance measures. The Campus Planning and Analysis Office is the key liaison between UTSC and the Office of the Vice-Provost, Planning & Budget, on enrolment targets and development of UTSC’s long-range budget plans.
The Institutional Planning and Research Office (IPRO) is a unit at UTSC that is housed in the Campus Planning & Analysis Office, the department brings together institutional data providers and data analysts into an integrated decision support team to further UTSC’s data-driven decision making objectives and foster a culture of service excellence and continuous improvement. The IPRO is a data resource for the campus community, connects data consumers to data experts, establishes data integration among units on campus, promotes a culture of data governance, and facilitates access to common and routine data.
This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members (Statement on Equity, Diversity & Excellence). Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply.
Your opportunity:
Working under the direction of the Senior Planning and Data Officer and with a dotted line reporting to the IPRO Co-Director, you will be the first point of contact for all inquiries and data requests made to the Virtual IPRO. You will be responsible for triaging data tickets, assigning requests to data analysts best positioned to provide the requested information, and following up on assigned data requests. You will be responsible for maintaining the IPRO website, working with departments to upload standard data to the website, creating dashboards and statistical reports, maintaining data access, ensuring adherence to data governance protocols,coordinating meetings, assessing needs and contributing to the development of business systems, running queries and analyzing datasets, data monitoring, disseminating data reports, planning components of projects and serving as a resource on specific issues to a group of specialists.
Your responsibilities will include:
- Acting as the first point of contact for general enquiries and responding to enquiries within the defined scope of the roleand redirecting as appropriate
- Coordinating meeting schedules, agendas, materials, action and follow-up items
- Maintaining and updating databases, running queries to gather data, analyzing datasets and disseminating reports
- Developing information management methods in order to optimize the use of data
- Preparing draft program reports and summaries from data collected and designing presentations of data analysis findings
- Planning components of projects and assessing and selecting methods of data collection and analysis for research projects
- Running queries to gather data, disseminating data reports, analyzing datasets and updating and maintaining database records
- Serving as a resource on specific issues to a group of specialists
Essential Qualifications:
- Bachelor's Degree or acceptable combination of equivalent experience.
- Minimum five (5) years related work experience providing administrative support including updating and maintaining websites, databases and Excel spreadsheets.
- Experience updating and maintaining information on websites and digital platforms
- Experience designing presentations of data analysis findings
- Experience planning components of a project
- Strong technical skills associated with database management tools
- Working knowledge of student information systems or other relational databases
- Ability to manipulate data, make sense out of data and tell meaningful stories from data
- Strong oral and written communications skills
- Ability to work independently and as part of a team
- Excellent working knowledge of MS Office suite of products: Excel, Word, Power Point
- Ability to work well under pressure and meet competing priorities with the highest level of accuracy
- Ability to relate to and collaborate with all levels of staff
- Ability to maintain discretion when dealing with sensitive and/or confidential information
- Applicants are also expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment
Assets (Nonessential):
- Experience developing data visualizations using Tableau dashboards
- Working knowledge of University of Toronto systems (Student Information System (ROSI), Degree Explorer, eMarks, Web Scheduler, eService, Slate)
- Understanding of the different types of institutional data
To be successful in this role you will be:
- Articulate
- Diplomatic
- Insightful
- Organized
- Persuasive
- Resourceful
NOTE: A full job description is available upon request from the UTSC HR Office
This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline.
Closing Date: 09/04/2023, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 13 - $76,284 with an annual step progression to a maximum of $97,556. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Administrative / Managerial
Lived Experience Statement: Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.
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